I. Introduction
Welcome to DwarkaHub.com. Dwarkahub.com is a third-party online directory and business listing platform that showcases various businesses, services, products, advertisements, and promotional content related to Delhi / NCR. By using this platform, users acknowledge and agree to the terms mentioned in this Refund and Return Policy.
II. Nature of Platform
Dwarkahub.com acts only as an informational and promotional web portal that allows businesses, service providers, and advertisers to display their listings, products, services, images, and contact details. The platform itself does not manufacture, sell, deliver, or directly provide any product or service displayed on the website.
III. No Guarantee of Products or Services
Dwarkahub.com does not guarantee the authenticity, quality, originality, legality, availability, pricing, safety, or genuineness of any product, service, image, advertisement, or business listing displayed on the portal. Users are advised to independently verify all information before making any purchase, booking, payment, or business decision.
IV. No Direct Responsibility for Transactions
Any transaction, agreement, payment, booking, or communication made between users and third-party businesses listed on Dwarkahub.com is solely between those parties. Dwarkahub.com shall not be held responsible for any fraud, loss, damage, delay, defective product, poor service, or dispute arising from such transactions.
V. Refund Responsibility
Refunds for products or services purchased from businesses listed on Dwarkahub.com are solely the responsibility of the respective seller, business owner, shop, service provider, or advertiser. Users must directly contact the concerned business for refund-related matters.
VI. No Refund Guarantee by Dwarkahub.com
Dwarkahub.com does not provide, process, initiate, or guarantee refunds for any product purchase, service booking, advance payment, or online transaction made with third-party businesses advertised on the platform.
VII. Return and Replacement Policy
Any return, replacement, exchange, repair, cancellation, or warranty claim related to products or services must be handled directly between the customer and the respective business or seller. Dwarkahub.com has no control over individual seller policies and procedures.
VIII. Advertisement and Listing Charges
Any payments made to Dwarkahub.com for advertisements, featured listings, promotional packages, banner placements, or marketing services are generally non-refundable unless otherwise agreed in writing by the platform administration.
IX. Incorrect or Misleading Information
Although Dwarkahub.com attempts to maintain accurate listings and information, the platform does not guarantee that all content, pictures, prices, descriptions, or contact details are correct or updated. Users should verify all information independently before proceeding with any transaction.
X. User Responsibility
Users are solely responsible for evaluating businesses, products, services, reviews, ratings, offers, and advertisements displayed on the platform. Users should exercise caution and proper judgment before making payments or sharing personal information with third-party businesses.
XI. Dispute Resolution
Any dispute related to refunds, returns, product quality, service quality, delivery, or payment must be resolved directly between the customer and the concerned business or seller. Dwarkahub.com shall not act as a mediator, guarantor, or legal authority in such disputes.
XII. Limitation of Liability
Dwarkahub.com shall not be liable for any direct, indirect, incidental, financial, or consequential loss arising from purchases, bookings, business dealings, or reliance on information displayed on the website.
XIII. Policy Modifications
Dwarkahub.com reserves the right to modify, update, or revise this Refund and Return Policy at any time without prior notice. Continued use of the platform after updates shall be considered acceptance of the revised policy.
XIV. Contact Information
For concerns related to advertisements, listings, or platform-related services, users may contact the administration team through the official contact section available on DwarkaHub.com.
